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Faq Sections

General
What payment methods do you accept?

We accept credit/debit cards (Mastercard, Visa) and PayPal payments.


Do I need to be a dealer to use your products?

No, our products are available to everyone!


I have forgotten my password or license code, what can I do?

If you can't remember your password or license code, contact our support and we will help you as soon as possible.


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Suzuki
In which languages can I use Suzuki software?

Suzuki® Diagnostics Software Program is only available in English


My computer doesn't recognize Suzuki diagnostic device, what can I do?

In most cases the problem is with the wrong COM port. To solve that problem that problem you need to assign right serial port to the device. Instructions are available in a .pdf file written in a Manual folder on a compact disc (CD), which you received with the device.


Yamaha
In which languages can I use Yamaha software?

Yamaha ® Diagnostics Software Program is only available in English.


My computer doesn't recognize Yamaha diagnostic device, what can I do?

In most cases the problem is with the wrong COM port. To solve that problem that problem you need to assign right serial port to the device. Instructions are available in a .pdf file written in a Manual folder on a compact disc (CD), which you received with the device.


Which version is Yamaha diagnostic software?

Version of software is 1.33.


BRP BUDS2
Does B.U.D.S.2 work with MPI-2/Does B.U.D.S. work with MPI-3?

Both devices are totally compatible with both softwares. With MPI-3 or MPI-2 you can use both B.U.D.S. softwares.


What to do when B.U.D.S. 2 says that there is no VCI?

There are two reasons that could cause that trouble

  • Microsoft Visual C Redistribution pack 2010x86 isn't installed on your computer
  • You have old/outdated driver for brp MPI-3

What are minimum system requirements to install the program BUDS2?

  - Intel i3, i5, i7 or AMD FX or Ryzen processor (Intel Core2Duo is minimum).
  - Microsoft Windows 7 or higher.
  - 4 Mb of RAM or more.
  - 600 Mb of hard disk space
  - VGA or higher resolution display (SVGA).
  - Mouse or other pointing device.
  - One unused USB port.


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BRP BUDS
Do I get access to Boss Web with your products?

No, Boss Web is only available for official dealers, but you will get access to support site from where you can download latest software updates, workshop manuals, ...


What are minimum system requirements to install the program B.U.D.S.?

  - 486 processor or higher (Pentium recommended).
  - Microsoft Windows 95/98, NT 4.0, ME, XP or Windows 2000 or higher.
  - 4 Mb of RAM (16 Mb (or higher) recommended).
  - 200 Mb of hard disk space (compact).
  - CD ROM disk drive. (optional)
  - VGA or higher resolution display (SVGA).
  - Mouse or other pointing device.
  - One unused USB port.


My license has expired, how do I get a new one?

You can renew your license there. All you need is serial number of your MPI device.


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