Our solution experts are here to answer your questions, help you troubleshoot issues, improve your experience and increase satisfaction with our solutions. We believe the key to success lies in our ability to support and establish mutually beneficial long-term relationships with our customers and that is how we designed our Customer Support program.
Frequently asked questions
FAQ is a short list of our most frequently asked questions. For more information about Diagnostic kits and Diagnostic software, or if you need support, please use our Live Support Chat or QuickSupport.
Ask Our Technician
If you need technical support:
WebChat support: Click on CHAT NOW icon in right bottom corner.
Phone support: +1 302 231 2006 (US & Canada), +358 45 491 2006 (Europe)
QuickSupport
With instant remote support, as long as you have an internet connection you can be connected to a PowerSports-Diag support technician from wherever you are in the world. With your permission, one of our support team can connect to your computer via a remote desktop software.
Our working hours are from 8am to 8pm - Monday to Friday (CET+2 Timezone)You will get session code on webchat or from phone support team
Alternative support application
Customer Area (download)
If you have active license you can access to our Customer Area.
In customer area we offer you:
- Latest versions of software (BUDS, BUDS2, EVDIAG, SDS, YDS, ...)
- Latest drivers for diagnostic tools
- Workshop manuals, Wiring diagrams
- Bulletins
- Special tools (Coefficient Injector tool, ...)
- How to manuals - ...
Click here to access Customer Area