Our solution experts are here to answer your questions, help you troubleshoot issues, improve your experience and increase satisfaction with our solutions. We believe the key to success lies in our ability to support and establish mutually beneficial long-term relationships with our customers and that is how we designed our Customer Support program.
Frequently asked questions
FAQ is a short list of our most frequently asked questions. For more information about BRP Diagnostic kits and BUDS Diagnostic software, or if you need support, please use our Live Support Chat or QuickSupport.
Live Support Chat
We provide Live Support Chat to our customers every day from 8am to 16pm (Central European Time+2). When you're ready to connect with a real person, we're here to help. Our chat sessions typically have significantly shorter wait times. It's a great way to contact us for customer service.
With instant remote support, as long as you have an internet connection you can be connected to a PowerSports Diagnostic support technician from wherever you are in the world. With your permission, one of our support team can connect to your computer via a remote desktop software.